Modern Slavery and Human Trafficking Statement
Fulham Carpet Cleaners is committed to conducting all aspects of its business in an ethical and transparent manner. This Modern Slavery and Human Trafficking Statement sets out the steps we take to prevent modern slavery, forced labour, and human trafficking within our own operations and throughout our supply chains. We recognise our responsibility to respect human rights and to actively identify, address, and mitigate any risks of exploitation associated with the services we provide.
Our Zero-Tolerance Approach
We operate a zero-tolerance policy towards modern slavery and human trafficking. This means we do not accept, condone, or ignore any form of exploitation, servitude, child labour, or forced or compulsory labour. Our leadership team is responsible for ensuring this policy is embedded across the business, and that employees and suppliers clearly understand our expectations and obligations.
We are committed to making decisions that reflect our values, including the refusal to work with any individual, contractor, or organisation found to be engaging in practices inconsistent with this statement. Where appropriate, we will terminate relationships and may report concerns to relevant authorities.
Our Business and Supply Chains
Fulham Carpet Cleaners provides professional carpet and upholstery cleaning services. Our supply chains include the procurement of cleaning equipment, chemicals, vehicles, personal protective equipment, and various support services. We recognise that certain parts of these supply chains, particularly where goods are sourced from higher risk regions or sectors, may be more vulnerable to modern slavery risks.
We seek to work with suppliers who share our commitment to ethical practices. We aim to build long-term, transparent relationships, and expect our suppliers to uphold the same standards of human rights and labour protection that we apply to our own workforce.
Supplier Due Diligence and Audits
We carry out due diligence on new and existing suppliers in proportion to the level of risk identified. This may include requests for information on policies, employment practices, and workforce conditions, as well as review of publicly available information. We assess whether suppliers have appropriate policies, training, and monitoring procedures in place to prevent exploitation in their own operations and supply chains.
Where we identify higher risk suppliers or categories of goods, we may undertake additional checks, including targeted audits or on-site visits, where feasible. We expect our suppliers to cooperate fully with reasonable requests for information or evidence about their labour practices. If a supplier is unable or unwilling to meet our requirements, we will consider alternative sourcing arrangements.
Reporting Concerns and Whistleblowing Channels
We encourage all employees, contractors, and suppliers to raise concerns about any suspected modern slavery or human trafficking in our business or supply chains. Individuals may report concerns to their line manager or directly to senior management, in confidence and without fear of retaliation. We are committed to investigating all concerns promptly, fairly, and sensitively, and to taking appropriate corrective action where issues are identified.
We also expect our suppliers to provide safe and accessible reporting channels for their workers, and to ensure that no one who raises a genuine concern is victimised or disadvantaged as a result.
Training and Awareness
We provide relevant training and guidance to employees whose roles involve the selection, management, or oversight of suppliers and contractors. This training is intended to help staff recognise the signs of modern slavery, understand the reporting pathways available, and appreciate the importance of due diligence and ethical purchasing decisions.
We also engage with our teams to promote awareness of labour rights and to reinforce our core values of respect, integrity, and accountability.
Monitoring, Governance, and Annual Review
Responsibility for overseeing our approach to modern slavery sits with senior management, who review our policies, risk assessment processes, and supplier controls. We monitor the effectiveness of our measures through feedback from staff, supplier performance, and any reported concerns or incidents.
This Modern Slavery and Human Trafficking Statement is reviewed at least once a year, and more frequently if there are significant changes in our business, supply chains, or the regulatory framework. As part of each annual review, we consider whether additional steps are required to strengthen our controls, enhance supplier engagement, or improve staff training.
By publishing this statement, Fulham Carpet Cleaners affirms its ongoing commitment to preventing modern slavery and human trafficking and to operating as a responsible and ethical business.
